An Important Update on Our New Banking System

November 6, 2026

We take full responsibility for any issues some members may continue to experience. We continue to work closely with our new Information Technology vendors to rectify remaining receipts of debit cards. Arrangements have been confirmed for an emergency shipment of remaining debit cards. We appreciate all who are affected by this delay and value your patience and understanding.

On Saturday November 7, 2026, our Sycamore View Branch location will be open from 9 am to 5 pm for those who need assistance accessing funds.

In the meantime, we want you to know:

· Online Banking is up and running. If you have not enrolled yet, please follow our enrollment instructions to register for the new system.

· Your money is safe and secure.

· You can access your funds and make transactions at any of our branch locations.

· You can keep writing checks as usual.

· Shared Branch services are scheduled to be available early next week.

We know this has been difficult, and we are committed to making it right!